Sitcoms Online - Main Page / Message Boards - Main Page / News Blog / Photo Galleries / DVD Reviews / Buy TV Shows on DVD and Blu-ray

View Today's Active Threads / View New Posts / Mark All Boards Read / Chit Chat Board

Games / Movies / Music / Sports / Random Posts / Politics


Sitcoms Online Message Boards - Forums  

Go Back   Sitcoms Online Message Boards - Forums > Chit Chat > Chit Chat - Archives
User Name
Password


Welcome to the Sitcoms Online Message Boards - Forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, search, view attachments, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

SitcomsOnline.com News Blog Headlines Twitter Facebook Instagram RSS

TCA 2017 Winter Press Tour: Cable Round-Up, From TBS, TV Land, IFC and More
Week 17 TV Ratings and Analysis; How the Sitcoms Did
SitcomsOnline Digest: Arrested Development Fifth Season Closer to Reality; A Second Chance Possible for Girl Meets World?
TCA 2017 Winter Press Tour: FX; Sitcom Stars on Talk Shows (Week of January 16, 2017)
TCA 2017 Winter Press Tour: Fox, Includes Spring 2017 Schedule; The Mick Gets More Episodes
TCA 2017 Winter Press Tour: ABC and Freeform, Includes ABC Mid-Season 2017 Schedule and Freeform Spring Premieres
TCA 2017 Winter Press Tour: CBS and Showtime; ABC Moves TGIT Return to Jan. 26
74th Annual Golden Globe Awards Winners; TCA 2017 Winter Press Tour: The CW
Week 16 TV Ratings and Analysis; How the Sitcoms Did
SitcomsOnline Digest: The Golden Girls, black-ish Coming to Hulu; Diff'rent Strokes to Continue on DVD


New on DVD/Blu-ray (December/January)

American Dad! - Volume 11 Newhart - The Complete Seventh Season I Love Lucy - Superstar Special #2 (Colorized) The Love Boat - Season Three - Volume Two Hooperman - Season One

12/06 - Family Guy - Season Fourteen
12/13 - American Dad! - Volume 11
12/13 - Newhart - The Complete Seventh Season
01/03 - Girls - The Complete Fifth Season (Blu-ray)
01/10 - Broad City - Season 3
01/17 - I Love Lucy - Superstar Special #2 (Colorized)
01/17 - The Love Boat - Season Three - Volume One
01/17 - The Love Boat - Season Three - Volume Two
01/24 - Hooperman - Season One
01/24 - Hooperman - Season Two
01/31 - Ballers - The Complete Second Season (Blu-ray)
More TV DVD Releases / DVD Reviews Archive / SitcomsOnline Digest


 
 
Thread Tools Search this Thread
Old 12-30-2008, 09:52 PM   #1
Family Ties Forever!
Moderator
Member
 
Family Ties Forever!'s Avatar
 
Join Date: Apr 16, 2002
Location: Keaton residence
Posts: 7,874
Post The Phone Company Is So Frustrating

Has anyone had problems with AT&T?

We have had so many problems with AT&T over the last few months. They keep overcharging us. They continue to bill us for the internet, but we don't have the internet through them. At one point we had it, but it was never up and running so after two weeks we cancelled it. Of course AT&T claims otherwise. We have called and called and called trying to get things resolved. We are told that either it's some how our fault or that the problems will be fixed, but never are. We are given confirmation and/or reference numbers that later seem to not be there. They have turned off our phone before when they weren't supposed to.
We requested that our phone be turned on in the new house that we soon will be moved in to. They turned off the phone here, but didn't turn it on there even though they were supposed to. When we do call we get the run around and are transfered from person to person and placed on hold for long periods of time. It's so frustrating. If anyone here works at AT&T, I'm not knocking you.
Sometime soon we will be without internet temporarily because of the move.
__________________
Jenny
 
Old 12-31-2008, 12:30 AM   #2
Janice
Administrator
Forum Celebrity
Go Patriots!
 
Janice's Avatar
 
Join Date: Aug 03, 2001
Location: Beantown
Posts: 35,719
Default

I've personally never dealth with AT&T, but I've had similiar experiences. I know it's frustrating Jenny. I often ask to speak wth a supervisor. I'm sorry you're going through this. Maybe you should threaten to change companies. Maybe you should change companies, with customer service this shabby.
 
Old 12-31-2008, 12:34 AM   #3
catlover79
Moderator
Forum Legend
God Bless Val
 
catlover79's Avatar
 
Join Date: May 29, 2006
Location: Bewitched in Ohio
Posts: 69,230
Default

Hope you get it all worked out, Jenny.
__________________
"Jesus loves you and He approves this message."

"I'm alive. I'm feeling good. I'm trying to live every moment as much as I can." - Valerie Harper, March 2013
 
Old 12-31-2008, 11:13 AM   #4
MickeyMac
Moderator
Forum Veteran
Member
 
Join Date: Jun 18, 2008
Location: Kalamazoo, Michigan
Posts: 18,884
Default

Charter is just as bad. First off it takes forever to get to somebody with a pulse when you call them. Also with my phone bill they upped it without even telling me. Its part of what they call adjudtment fees(whatever that is). Also when I moved in April and had my phone service transfered I was charged for that, and they didnt even bother to tell me.

2009 I may have to get a cell phone. I am sick of dealing with phone companies.
 
Old 12-31-2008, 11:59 AM   #5
PZelda
Moderator
Forum Legend
Two Valeries! <3
 
PZelda's Avatar
 
Join Date: Jul 15, 2002
Location: I'm STILL missing NYC. :(
Posts: 77,966
Default

Quote:
Originally Posted by Janice
I've personally never dealth with AT&T, but I've had similiar experiences. I know it's frustrating Jenny. I often ask to speak wth a supervisor. I'm sorry you're going through this. Maybe you should threaten to change companies. Maybe you should change companies, with customer service this shabby.
IIRC, Jen and her family were with a different company prior to Ike. Or maybe I'm imagining things. But I really do remember she was having problems with her internet prior to Ike.

Either way, I agree, very frustrating! I am amazed at how poorly-run the big companies are.
__________________
Cheers behind the couch!
 
Old 12-31-2008, 10:13 PM   #6
Family Ties Forever!
Moderator
Member
 
Family Ties Forever!'s Avatar
 
Join Date: Apr 16, 2002
Location: Keaton residence
Posts: 7,874
Default

I have had problems with both Comcast and AT&T. AT&T makes more mistakes though on the bill and the account. I have threatened to change companies, but they don't even care. It takes awhile to get a real person on the phone. Supposedly the service is supposed to be turned on next Monday. I'm not going to hold my breathe on that one though.
 
Old 12-31-2008, 11:42 PM   #7
catlover79
Moderator
Forum Legend
God Bless Val
 
catlover79's Avatar
 
Join Date: May 29, 2006
Location: Bewitched in Ohio
Posts: 69,230
Default

^ Awwww...keep us posted, Jenny.
 
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:53 AM.


Although the administrators and moderators of the Sitcoms Online Message Boards will attempt to keep all objectionable messages off this forum, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of the Sitcoms Online Message Boards, nor Jelsoft Enterprises Ltd. (developers of vBulletin) will be held responsible for the content of any message. The owners of the Sitcoms Online Message Boards reserve the right to remove, edit, move or close any thread for any reason.

Powered by: vBulletin Version 3.5.0
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.