Sitcoms Online - Main Page / Message Boards - Main Page / News Blog / Photo Galleries / DVD Reviews / Buy TV Shows on DVD and Blu-ray

View Today's Active Threads / View New Posts / Mark All Boards Read / Chit Chat Board

Games / Movies / Music / Sports / Random Posts / Politics


Sitcoms Online Message Boards - Forums  

Go Back   Sitcoms Online Message Boards - Forums > Chit Chat > Chit Chat - Archives
User Name
Password


Welcome to the Sitcoms Online Message Boards - Forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, search, view attachments, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

SitcomsOnline.com News Blog Headlines Twitter Facebook Instagram RSS

TCA Summer 2017 Press Tour: Cable Day 1 - Comedy Central and Nat Geo
ABC Fall 2017 Premiere Dates; WE tv Celebrates Will & Grace Return with Stunt
Syfy Acquires Comedic Web Series with Nathan Fillion & Alan Tudyk; Archer Season 9 on FXX in 2018
Sitcom Stars on Talk Shows; This Week in Sitcoms (Week of July 24, 2017)
SitcomsOnline Digest: Dick Van Dyke to Receive BAFTA Award; Hulu to Add 3000 Episodes to Library
Hulu's Fall 2017 Slate Includes Final Season of The Mindy Project and New Season of Freakish
Hulu Gets 3,000 Episodes from 20th Century Fox; Netflix Comedy Atypical Launches Aug. 11
Antenna TV to Add 9 Sitcoms for Fall 2017; MeTV and Decades Remembers Martin Landau


New on DVD/Blu-ray (May/June/July)

ALF - The Complete DVD Collection The Fresh Prince of Bel-Air - The Complete Series Superstore - Season Two Father Knows Best - Season Six Diff'rent Strokes - The Complete Sixth Season

05/02 - Red, White and Blue Collar Sitcoms - Make TV Great Again
05/09 - ALF - The Complete DVD Collection
05/09 - Divorce - The Complete First Season (Blu-ray)
05/09 - The Wayans Bros. - The Complete Second Season
05/16 - The Fresh Prince of Bel-Air - The Complete Series
06/13 - The Andy Griffith Show - Return to Mayberry
06/13 - That's My Mama - The Complete Series
06/20 - Workaholics - The Final (Seventh) Season
06/20 - Workaholics - The Complete Series
06/27 - The Jamie Foxx Show - The Complete Third Season
07/04 - Superstore - Season Two
07/18 - Father Knows Best - Season Six
07/25 - Diff'rent Strokes - The Complete Sixth Season
07/25 - Girls - The Final (Sixth) Season (Blu-ray)
More TV DVD Releases / DVD Reviews Archive / SitcomsOnline Digest


 
 
Thread Tools Search this Thread
Old 12-30-2008, 09:52 PM   #1
Family Ties Forever!
Moderator
member
 
Family Ties Forever!'s Avatar
 
Join Date: Apr 16, 2002
Location: Keaton residence
Posts: 8,137
Post The Phone Company Is So Frustrating

Has anyone had problems with AT&T?

We have had so many problems with AT&T over the last few months. They keep overcharging us. They continue to bill us for the internet, but we don't have the internet through them. At one point we had it, but it was never up and running so after two weeks we cancelled it. Of course AT&T claims otherwise. We have called and called and called trying to get things resolved. We are told that either it's some how our fault or that the problems will be fixed, but never are. We are given confirmation and/or reference numbers that later seem to not be there. They have turned off our phone before when they weren't supposed to.
We requested that our phone be turned on in the new house that we soon will be moved in to. They turned off the phone here, but didn't turn it on there even though they were supposed to. When we do call we get the run around and are transfered from person to person and placed on hold for long periods of time. It's so frustrating. If anyone here works at AT&T, I'm not knocking you.
Sometime soon we will be without internet temporarily because of the move.
__________________
Jenny
 
Old 12-31-2008, 12:30 AM   #2
Janice
Administrator
Forum Celebrity
My Sweet Lily
 
Janice's Avatar
 
Join Date: Aug 03, 2001
Location: Beantown
Posts: 35,825
Default

I've personally never dealth with AT&T, but I've had similiar experiences. I know it's frustrating Jenny. I often ask to speak wth a supervisor. I'm sorry you're going through this. Maybe you should threaten to change companies. Maybe you should change companies, with customer service this shabby.
 
Old 12-31-2008, 12:34 AM   #3
catlover79
Moderator
Forum Legend
God Bless Val
 
catlover79's Avatar
 
Join Date: May 29, 2006
Location: Bewitched in Ohio
Posts: 69,229
Default

Hope you get it all worked out, Jenny.
__________________
"Jesus loves you and He approves this message."

"I'm alive. I'm feeling good. I'm trying to live every moment as much as I can." - Valerie Harper, March 2013
 
Old 12-31-2008, 11:13 AM   #4
MickeyMac
Moderator
Forum Veteran
Member
 
Join Date: Jun 18, 2008
Location: Kalamazoo, Michigan
Posts: 18,883
Default

Charter is just as bad. First off it takes forever to get to somebody with a pulse when you call them. Also with my phone bill they upped it without even telling me. Its part of what they call adjudtment fees(whatever that is). Also when I moved in April and had my phone service transfered I was charged for that, and they didnt even bother to tell me.

2009 I may have to get a cell phone. I am sick of dealing with phone companies.
 
Old 12-31-2008, 11:59 AM   #5
PZelda
Moderator
Forum Legend
Two Valeries! <3
 
PZelda's Avatar
 
Join Date: Jul 15, 2002
Location: I'm STILL missing NYC. :(
Posts: 77,998
Default

Quote:
Originally Posted by Janice
I've personally never dealth with AT&T, but I've had similiar experiences. I know it's frustrating Jenny. I often ask to speak wth a supervisor. I'm sorry you're going through this. Maybe you should threaten to change companies. Maybe you should change companies, with customer service this shabby.
IIRC, Jen and her family were with a different company prior to Ike. Or maybe I'm imagining things. But I really do remember she was having problems with her internet prior to Ike.

Either way, I agree, very frustrating! I am amazed at how poorly-run the big companies are.
__________________
Cheers behind the couch!
 
Old 12-31-2008, 10:13 PM   #6
Family Ties Forever!
Moderator
member
 
Family Ties Forever!'s Avatar
 
Join Date: Apr 16, 2002
Location: Keaton residence
Posts: 8,137
Default

I have had problems with both Comcast and AT&T. AT&T makes more mistakes though on the bill and the account. I have threatened to change companies, but they don't even care. It takes awhile to get a real person on the phone. Supposedly the service is supposed to be turned on next Monday. I'm not going to hold my breathe on that one though.
 
Old 12-31-2008, 11:42 PM   #7
catlover79
Moderator
Forum Legend
God Bless Val
 
catlover79's Avatar
 
Join Date: May 29, 2006
Location: Bewitched in Ohio
Posts: 69,229
Default

^ Awwww...keep us posted, Jenny.
 
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 10:43 PM.


Although the administrators and moderators of the Sitcoms Online Message Boards will attempt to keep all objectionable messages off this forum, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of the Sitcoms Online Message Boards, nor Jelsoft Enterprises Ltd. (developers of vBulletin) will be held responsible for the content of any message. The owners of the Sitcoms Online Message Boards reserve the right to remove, edit, move or close any thread for any reason.

Powered by: vBulletin Version 3.5.0
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.