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tv star collector
10-31-2009, 03:00 PM
PayPal is supposed to be the safest and easiest way to pay online. That is
crap. Just try getting a refund! I bought an item on eBay, and paid with
PayPal, on Sept. 16th. I was later informed, by the seller, that the item was
out of stock and was told that I would receive a refund. The refund does
not appear on my last bank statement, nor on the printout that I requested
from the bank on Oct. 26th. When I contacted the seller, his response was:

"This transaction was refunded on 9/30/2009 via PayPal.
Please contact PayPal directly if you are unable to locate the refund."

When I contacted PayPal, they sent me back this reply (dated Sept. 30th):

"You received a full or partial refund of $26.30 USD from WebServices."

Really? Well, where the heck is it?? I have tried to contact PayPal again,
via both email and by telephone, and it is impossible to speak to a person.
All you get are automated messages, which are no help whatsoever. I don't
know what to do--I guess I'm just out $26.30.
Big C
10-31-2009, 03:38 PM
I use PayPal, but it's been nothing but success for me so far.
bandito
10-31-2009, 04:18 PM
That's too bad, stay on their @sses. I have never had a problem with Paypal. *Knocks on wood*
gidgetgrape
10-31-2009, 04:49 PM
The refund does
not appear on my last bank statement, nor on the printout that I requested
from the bank on Oct. 26th.

PayPal doesn't automatically forwards money to your bank account like that. Your refund maybe in your Paypal account. When you login to your Paypal account, do you have a balance? It would say PayPal balance: $0.00 USD if you didn't receive the refund. If you do have a balance, you'll have to go to the Withdraw menu (under My Account) and transfer it to your bank account manually.

You can also view all your transactions to see if the money was refunded.
tv star collector
11-01-2009, 12:33 PM
PayPal doesn't automatically forwards money to your bank account like that. Your refund maybe in your Paypal account. When you login to your Paypal account, do you have a balance? It would say PayPal balance: $0.00 USD if you didn't receive the refund. If you do have a balance, you'll have to go to the Withdraw menu (under My Account) and transfer it to your bank account manually.

You can also view all your transactions to see if the money was refunded.

Thank you! You have been most helpful. If the transaction was successful,
I should know within the next 3-4 days. :wave:
gidgetgrape
11-01-2009, 01:47 PM
You're welcome! I'm glad I could help. :)