Ever received MORE change than you should have from a cashier???

[Ireneparalegal]

If so, did you give it back? If you would receive extra change, would you give it back?

I always give it back, HOWEVER! I will admit once at the grocery store, I gave the cashier a $20 bill and she gave me change thinking I gave her a $100 bill. The fact that I still think abt it to this day (this was 5 years ago) obviously means that I am bothered by the fact that I did that.

[Mr. Stefani]

Always give it back. I got in a lot of trouble working as a cahier once when my register was $20 under.

[Cactus Jack]

:rolleyes: maybe i give a ****. do you give a ****? because some people might give a ****. and if you dont give a **** well then you dont give a ****. which is ****. if you dont give a ****.
**** I agree with that **** about maybe you givwe asvhit and no one else gives **** ****to

[GARFIELDKOOL]

I would keep it. I am not a thief, and I am an honest person, but if I can get away with it, I would keep it. It's a cut throat world out there. For example, about two years ago, I was at this store, and I was ready to be rung up, and the cashier was talking to a friend of hers over the counter. My stuff came up to about $4.95, I gave the woman a 10, and she gave me 15 dollars back. I hurried out of that store in a heartbeat.

[Brad]

Every time that happens, I make sure to let the cashier know they gave me too much change and return the appropriate money to them. I've worked in retail before, and I know that people have been fired for having a short till. I wouldn't be able to live with myself if I didn't say anything.

[Ireneparalegal]

I would keep it. I am not a thief, and I am an honest person, but if I can get away with it, I would keep it. It's a cut throat world out there. For example, about two years ago, I was at this store, and I was ready to be rung up, and the cashier was talking to a friend of hers over the counter. My stuff came up to about $4.95, I gave the woman a 10, and she gave me 15 dollars back. I hurried out of that store in a heartbeat.
:rofl: THAT'S what the cashier gets for NOT paying attention. :lol: :lol: I hate cashiers like that. I had one today who was taking her sweet a** time to ring me up (opening a roll of quarters) and she was not kind at all. OHHH but she could TALK to the cashier next to her...had she given me more change, I SURE WOULD HAVE KEPT IT. I was a cashier back in the days, I was never short or over in my drawer, I was precise. I do know that if one is short in their drawer they can get written up. I have never known anyone who actually had to PAY THE MONEY BACK.

[Jo_Luvs_Ketchup]

http://www.planetmadtv.com/forum/image.php?u=4311&type=sigpic&dateline=1172374241
That was rude, *******.

[Mr. Stefani]

That was rude, *******.
they think they're funny, just ignore them.

[Ravey]

That was rude, *******.
The text in your siggy matches my happy red apple.

[Ravey]

they think they're funny, just ignore them.
I know I'm f00ny.

[EmoJoe]

The text in your siggy matches my happy red apple.
your apple is too happy for me. remove its smile.

[Ravey]

your apple is too happy for me. remove its smile.
Oh my word. :o

[EmoJoe]

Oh my word. :o
:( it makes me worry.

[Ravey]

:( it makes me worry.
Don't worry, Young Joseph. It's ok. :(

[EmoJoe]

Don't worry, Young Joseph. It's ok. :(
:mad: off topic.

[Janice]

Please get back on topic. Thanks.

[Hollow]

I would keep it. I am not a thief, and I am an honest person, but if I can get away with it, I would keep it. It's a cut throat world out there. For example, about two years ago, I was at this store, and I was ready to be rung up, and the cashier was talking to a friend of hers over the counter. My stuff came up to about $4.95, I gave the woman a 10, and she gave me 15 dollars back. I hurried out of that store in a heartbeat.
lol, there was JUST something on dr. phil about this. they got a cashier to purposely give back too much change to customers to see if they would return it, and the ones who kept it ran away.

[Dutabi84]

I would keep it. I am not a thief, and I am an honest person, but if I can get away with it, I would keep it. It's a cut throat world out there. For example, about two years ago, I was at this store, and I was ready to be rung up, and the cashier was talking to a friend of hers over the counter. My stuff came up to about $4.95, I gave the woman a 10, and she gave me 15 dollars back. I hurried out of that store in a heartbeat.

Yeah, man. If I saw some 8 year old kid walking around with $10, I would totally kick him in the head and steal his cash if I could get away with it. Cut throat world out there.

[Janice]

Four years ago, I withdrew $1,000 out of the bank, in $100 bills. The teller counted it in front of me. When I left the window, I counted it again, and two bills were stuck together. I returned to her window and gave back the $100.

[Crimson and Clover]

I dont give it back cause I usually dont realize until Im already in my car.

[Janice Johnson]

Yeah, man. If I saw some 8 year old kid walking around with $10, I would totally kick him in the head and steal his cash if I could get away with it. Cut throat world out there.

I don't think that's what Garfield meant when he said it''s a cutthroat worl out there..........................:talk: :crazy: :wave: :)

[Mr. Cranky]

I dont give it back cause I usually dont realize until Im already in my car.
Would you get out of your car if you were shortchanged?

I give everything back. I don't want anything I haven't earned and I'm no thief. Taking something that doesn't belong to someone makes that person a thief no matter how you slice it rationalize or apply self-serving logic to it.

[Mr. Cranky]

:rofl: THAT'S what the cashier gets for NOT paying attention. :lol: :lol: I hate cashiers like that. I had one today who was taking her sweet a** time to ring me up (opening a roll of quarters) and she was not kind at all. OHHH but she could TALK to the cashier next to her...had she given me more change, I SURE WOULD HAVE KEPT IT. I was a cashier back in the days, I was never short or over in my drawer, I was precise. I do know that if one is short in their drawer they can get written up. I have never known anyone who actually had to PAY THE MONEY BACK.
I know a few people who have worked in banks and various retail environments, my daughter included, and they had to pay back when they were short.

[Fleet]

This has happened to me quite a few times.
I always tell the cashier that I got too much back; I am honest to a fault.

[Brian Damage]

Would you get out of your car if you were shortchanged?

I give everything back. I don't want anything I haven't earned and I'm no thief. Taking something that doesn't belong to someone makes that person a thief no matter how you slice it rationalize or apply self-serving logic to it.


Well said!

[Brian Damage]

I would keep it. I am not a thief, and I am an honest person, but if I can get away with it, I would keep it. It's a cut throat world out there. For example, about two years ago, I was at this store, and I was ready to be rung up, and the cashier was talking to a friend of hers over the counter. My stuff came up to about $4.95, I gave the woman a 10, and she gave me 15 dollars back. I hurried out of that store in a heartbeat.


Ummmm, that makes you a thief!

[Brad]

Ummmm, that makes you a thief!

Not only that, but it also makes you partly responsible if the cashier got fired.

[Brian Damage]

Not only that, but it also makes you partly responsible if the cashier got fired.


Exactly, that's just crummy thing to do.

[GARFIELDKOOL]

Ummmm, that makes you a thief!

No it doesn't because I didn't steal anything. It just means the cashier needs to pay more attention, that's all.

[Brian Damage]

No it doesn't because I didn't steal anything. It just means the cashier needs to pay more attention, that's all.


If you knowingly take something that you know doesn't belong to you, that means you are stealing. Plain and Simple.

[Ireneparalegal]

Cashiers need to learn to COUNT MONEY BACK rather than place all that jumbled change in your hand or place it on the counter. That is why I was NEVER short or over in my cash drawers back in the days because I took the time to COUNT THE MONEY BACK to the customer. If all cashiers did this, there wouldn't be any cashiers short in their cash drawer. When I was a night manager at a restaurant, I made sure the cashier(s) counted the change back...on my shift, no one was ever over or short in their drawer.

When it came to "new" money such as a stack of ones, I would crumple the bills so they wouldn't stick together.

[GARFIELDKOOL]

If you knowingly take something that you know doesn't belong to you, that means you are stealing. Plain and Simple.

Have you ever heard of someone's bad luck, is your good luck? I found a $100 bill one time on the ground. You think I turned that in?! Sh*it, I ate good that week! :lol:

[catlover79]

Once I bought several items including a CD that I noticed the cashier didn't ring up. It didn't set off any alarms and I would be lying if I said I wasn't torn about it. But in the end I went back inside and pointed out the oversight to the cashier. She thanked me for my honesty, and I felt better that I did the right thing. I worked as a cashier, so I know how important having the right amount in your drawer is.

[Brian Damage]

Have you ever heard of someone's bad luck, is your good luck? I found a $100 bill one time on the ground. You think I turned that in?! Sh*it, I ate good that week! :lol:


Different circumstances...if you run out of a store after you realized you were given too much money, you are a thief. Why else would you run out of the store??? :crazy:

[Brieannas21]

Oddly enough that has never happened to me, since I pay with debit. But before my debit days I still never got extra change back.

[Brad]

Have you ever heard of someone's bad luck, is your good luck? I found a $100 bill one time on the ground. You think I turned that in?! Sh*it, I ate good that week! :lol:

If someone working as a cashier gives you too much change, and you know they gave you too much change, you have the responsibility as a decent human being to rectify the situation. To take the money and run makes you a thief, pure and simple.

And as Brian said, there's a difference between stealing money from a cashier and finding a $100 bill on the ground.

[Czas na Zywiec]

I've come up short sometimes in my drawer and I'd always have to pay it back with my tip money. But sometimes I've also been over so I got to keep to remainder. Most of the time I come out even, but there are times where you can't help it. Especially in a bar setting when you get those rushes and multiple people are using one drawer, it's almost impossible to tell where you went wrong. I've never been too much under, the most had been about $6, but still, we're people too and people make mistakes, no one is perfect. If I ever get the wrong change, I'll give it back because I know how much it sucks to have all those hard earned tips and then have to pay back part of your drawer with them.

[Hollow]

It just means the cashier needs to pay more attention, that's all.
the cashier is human, humans aren't perfect, and that doesn't grant you the right to take their mistakes to your own advantage. would you not be upset if someone did that to you? if you give back extra change, they'll start paying closer attention; if you don't, they'll have no idea and they're more likely to do the same thing to someone else.

[sara]

A question for the people that would keep the money. If it is alright for the customer to take extra money given by accident that must make it alright for a cashier to keep extra money too. I have had times where a customer has given me two twentys stuck together instead of one so I guess that means I can keep it right? I don't. I always give extra money back and I expect the same courtesy.

[Brad]

But Sara, it's a "cutthroat world" out there. That gives one the right to be a thief. ;)

[Ireneparalegal]

Cashiers need to learn to COUNT MONEY BACK rather than place all that jumbled change in your hand or place it on the counter. That is why I was NEVER short or over in my cash drawers back in the days because I took the time to COUNT THE MONEY BACK to the customer. If all cashiers did this, there wouldn't be any cashiers short in their cash drawer. When I was a night manager at a restaurant, I made sure the cashier(s) counted the change back...on my shift, no one was ever over or short in their drawer.

When it came to "new" money such as a stack of ones, I would crumple the bills so they wouldn't stick together.
^^^^^^ I guess no one saw my post. Doing the above will ALMOST ELIMINATE extra change being given back. The other thing that I did when I was a cashier was I didn't chatter with employees while I tended to customers, any distraction can cause a cashier to not notice what bill they were given in the first place. Also, when a customer would hand me a bill, I would say OUT LOUD, "Out of $50." This way I am announcing to myself and the customer what bill was handed to me, also, I would lay that bill on top of the drawer UNTIL THE TRANSACTION WAS FINISHED this way there is no issue as to what amount the customer actually gave. This will eliminate a lot of problems.

[Janice]

^^^^^^ I guess no one saw my post. Doing the above will ALMOST ELIMINATE extra change being given back. The other thing that I did when I was a cashier was I didn't chatter with employees while I tended to customers, any distraction can cause a cashier to not notice what bill they were given in the first place. Also, when a customer would hand me a bill, I would say OUT LOUD, "Out of $50." This way I am announcing to myself and the customer what bill was handed to me, also, I would lay that bill on top of the drawer UNTIL THE TRANSACTION WAS FINISHED this way there is no issue as to what amount the customer actually gave. This will eliminate a lot of problems.
I didn't miss your post, and you make some excellent points and suggestions. I think members are responding to the basic question posed. In a perfect world, cashiers would do everything you suggest, and there would be no problems. In the imperfect world we live in, some cashiers (as in all professions) are clumsy, distracted, stupid, don't care....all the things that cause human error.

I know what you mean about cashiers talking. I never engage a clerk in conversation while they're ringing me up. A few years back, my husband and I were at The Gateway Store, buying a computer. The salesman was a huge chatterbox. It turns out that he and my husband knew a few of the same people, as the chatterbox used to be in the carpet business, like my husband. We're at the register, and chatterbox and my husband are talking about everything under the sun....everything but the transaction and delivery date. I gave my husband a swift side kick to the shin, lol.

Turns out that chatterbox didn't give us what we needed for a $100 rebate. I then had to scramble to fix that. I still throw that up in my husband's face today, lol.

In the grocery store, if the cashier and the bagger or the cashier in the next aisle start yapping, I tell them very politely to focus on my order and nothing else. When a cashier has their hands on anything that I'm purchasing, they have their hands on my wallet. That's how I see it.

[Ireneparalegal]

I didn't miss your post, and you make some excellent points and suggestions. I think members are responding to the basic question posed. In a perfect world, cashiers would do everything you suggest, and there would be no problems. In the imperfect world we live in, some cashiers (as in all professions) are clumsy, distracted, stupid, don't care....all the things that cause human error.

I know what you mean about cashiers talking. I never engage a clerk in conversation while they're ringing me up. A few years back, my husband and I were at The Gateway Store, buying a computer. The salesman was a huge chatterbox. It turns out that he and my husband knew a few of the same people, as the chatterbox used to be in the carpet business, like my husband. We're at the register, and chatterbox and my husband are talking about everything under the sun....everything but the transaction and delivery date. I gave my husband a swift side kick to the shin, lol.

Turns out that chatterbox didn't give us what we needed for a $100 rebate. I then had to scramble to fix that. I still throw that up in my husband's face today, lol.

In the grocery store, if the cashier and the bagger or the cashier in the next aisle start yapping, I tell them very politely to focus on my order and nothing else. When a cashier has their hands on anything that I'm purchasing, they have their hands on my wallet. That's how I see it.
BRAVO!!!!!!!!!!! :cheers: :rofl: swift kick to the shin...:rofl: Oh God Janice, i know what you speak of. My boyfriend knows EVERYBODY!!!!! We go to church, he knows someone...we go to the store, he knows someone, we go to some out of the place doo hickey store, VOILA! he knows someone and he will CHATTER UP A F**KING STORM!!!! I always walk away because that is the only way he will learn to shut the f**k up! And like you said, if it's a clerk/cashier, OMG, we end up holding up the line. He does that sh*t EVEN IF HE DOESN'T KNOW THE CLERK, he just loves to friggin' talk! :mad: :mad: :mad: :mad:

Like you said, too many clerks/cashiers talking to other employees, other people, not noticing what is handed to them in their hand, messing up a transaction, blah blah blah. You would have loved me if you were in my line back in the days. I was swift, I was courteous, I was cordial and made sure you remembered me the next time you came into the store. :D

[Janice Johnson]

Different circumstances...if you run out of a store after you realized you were given too much money, you are a thief. Why else would you run out of the store??? :crazy:

Out of guilt?;) :crazy: :wave:

[catlover79]

^^^^^^ I guess no one saw my post. Doing the above will ALMOST ELIMINATE extra change being given back. The other thing that I did when I was a cashier was I didn't chatter with employees while I tended to customers, any distraction can cause a cashier to not notice what bill they were given in the first place. Also, when a customer would hand me a bill, I would say OUT LOUD, "Out of $50." This way I am announcing to myself and the customer what bill was handed to me, also, I would lay that bill on top of the drawer UNTIL THE TRANSACTION WAS FINISHED this way there is no issue as to what amount the customer actually gave. This will eliminate a lot of problems.
I did the same thing when I worked as a cashier: "out of $20? out of $50?" which made things run a lot smoother.

[Hollow]

I did the same thing when I worked as a cashier: "out of $20? out of $50?" which made things run a lot smoother.
ha so that's what they say? i always thought it sounded like "have a 20?" or "have a 10?" or something. :grr:

[Ireneparalegal]

I did the same thing when I worked as a cashier: "out of $20? out of $50?" which made things run a lot smoother.
It did make things smoother. Too many cashiers are just taught to get the customer out of here, how to handle coupons, which buttons to press, etc. but they are never taught manners, courtesy, how to COUNT CHANGE BACK, something that is lacking so terribly. I rarely come across any cashier who even counts money back.

[Janice]

BRAVO!!!!!!!!!!! :cheers: :rofl: swift kick to the shin...:rofl: Oh God Janice, i know what you speak of. My boyfriend knows EVERYBODY!!!!! We go to church, he knows someone...we go to the store, he knows someone, we go to some out of the place doo hickey store, VOILA! he knows someone and he will CHATTER UP A F**KING STORM!!!! I always walk away because that is the only way he will learn to shut the f**k up! And like you said, if it's a clerk/cashier, OMG, we end up holding up the line. He does that sh*t EVEN IF HE DOESN'T KNOW THE CLERK, he just loves to friggin' talk! :mad: :mad: :mad: :mad:
Irene, sometimes only a swift kick to the shin will do. :lol:

Let's hope my husband and your boyfriend never meet up. They'll never break away from each other. :gossip

[Ireneparalegal]

Irene, sometimes only a swift kick to the shin will do. :lol:

Let's hope my husband and your boyfriend never meet up. They'll never break away from each other. :gossip
I agree. :dizzy: :smash: :rant:

:rofl: :rofl:

[catlover79]

It did make things smoother. Too many cashiers are just taught to get the customer out of here, how to handle coupons, which buttons to press, etc. but they are never taught manners, courtesy, how to COUNT CHANGE BACK, something that is lacking so terribly. I rarely come across any cashier who even counts money back.
YES!! Many cashiers are just plain rude, and because they rush, they are often sloppy. When I began working in sales, I knew that I didn't want to treat customers that way. A smile and a friendly attitude towards customers will go a long, long way.

[Corolla]

My mother works in retail so we know what it's like to be (enter how much here) short. I always give it back, they don't make mistakes that often around here anyway. :)

[Ireneparalegal]

YES!! Many cashiers are just plain rude, and because they rush, they are often sloppy. When I began working in sales, I knew that I didn't want to treat customers that way. A smile and a friendly attitude towards customers will go a long, long way.
WORD!;)

[Chocoholic]

I worked as a cashier too and know how physically and emotionally draining it can be. If the cashier gave me back too much change because they were tired or having a rough day, I would certainly give them the money back. No need to make their day worse. OTOH, if they give me too much change because they weren't paying any attention to what they were doing, I don't bother giving it back to them. I give the money to the manager instead ;)

I have to definitely agree with the comments about so many cashiers acting rudely. They are usually the same people who compalin about rude customers too. Maybe they wouldn't have so many problems with angry customers if they just did their job correctly, swiftly, and pleasantly.

[AB]

One time at Burger King the girl gave me back an extra dollar & I handed it
back to her. My nephew was with me and said he'd have kept it. I told him
it wasn't right to take it. Hope he will do the right thing if it happens to him.

[Ireneparalegal]

I worked as a cashier too and know how physically and emotionally draining it can be. If the cashier gave me back too much change because they were tired or having a rough day, I would certainly give them the money back. No need to make their day worse. OTOH, if they give me too much change because they weren't paying any attention to what they were doing, I don't bother giving it back to them. I give the money to the manager instead ;)

I have to definitely agree with the comments about so many cashiers acting rudely. They are usually the same people who compalin about rude customers too. Maybe they wouldn't have so many problems with angry customers if they just did their job correctly, swiftly, and pleasantly.
That is a good suggestion abt giving the extra change to the manager. This way the manager is aware and the manager will "get on the cashier". Especially if the cashier was not paying attention, chatting away, just not bothering to care. I would do it for that reason only. Solely for the fact that I can tell the manager that the cashier needs to be taught how to count change, how to pay attention and focus.